Feedbackloop: Difference between revisions

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[[Category:Deliverability]]
[[Category:Deliverability]]
[[Category:Reputation]]
[[Category:Reputation]]
[[Category:Reporting]]
[[Category:Abuse]]
[[Category:Abuse]]
'''Complaint Feedback Loops''' are feedback in form of [[ARF]] reports, usually sent by E-Mail to a previously registered address. Feedbackloops are sent by [[ISP]]'s to senders when mail from the sender in question has been marked as [[wikipedia:Email_spam|SPAM]]. Some feedbackloops are registered by IP, meaning a complaint report is sent when a mail from a certain IP is marked SPAM, and others by domain, meaning a complaint report is sent when a mail from a certain domain is marked SPAM.
'''Complaint Feedback Loops''' are feedback in form of [[ARF]] reports, usually sent by E-Mail to a previously registered address. Feedbackloops are sent by [[ISP]]'s to senders when mail from the sender in question has been marked as [[wikipedia:Email_spam|SPAM]]. Some feedbackloops are registered by IP, meaning a complaint report is sent when a mail from a certain IP is marked SPAM, and others by domain, meaning a complaint report is sent when a mail from a certain domain is marked SPAM.
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=List of free and independent feedbackloops=
=List of free and independent feedbackloops=
==Directly from the ISP==
The following list of Feedbackloops is facilitated directly by the ISP receiving the SPAM complaint. If, for example, the earthlink FBL is registered, only Earthlink ARF Reports will be received.


{| class="wikitable" style="margin:auto"
{| class="wikitable" style="margin:auto"
|+ Caption text
|+ ISP Complaint Feedback Loops
|-
|-
! Name !! Registration Link !! IP/Domain based !! Note
! Name !! Registration Link !! IP/Domain based !! Note
Line 26: Line 31:
| Microsoft || https://postmaster.live.com/snds/JMRP.aspx || IP || E-Mail reports are not in ARF.
| Microsoft || https://postmaster.live.com/snds/JMRP.aspx || IP || E-Mail reports are not in ARF.
|-
|-
| SpamCop || https://www.spamcop.net/anonsignup.shtml || IP || Not directly provided by an ISP
| Yahoo || https://senders.yahooinc.com/contact || Domain ||
|}
 
==Provider independent==
 
Provider independent FBLs are facilitated by independent third parties.  
 
{| class="wikitable" style="margin:auto"
|+ PI Complaint Feedback Loops
|-
! Name !! Registration Link !! IP/Domain based !! Note
|-
| Abusix || Add a [[#Standardisation|CFBL header]] to outgoing E-Mail || IP || [https://docs.abusix.com/global-reporting/ecp6Z7oJuQoCLnUYN4oK1w/getting-started-with-the-abusix-global-feedback-loop-reporting-service/oMzMjR3EPPAHxUoChDtTSK#global-reporting XARF reports]. Will be available soon.
|-
|-
| Yahoo || https://senders.yahooinc.com/contact || Domain ||  
| SpamCop || https://www.spamcop.net/anonsignup.shtml || IP || IPs from Mail reported to SpamCop are added to the SpamCop blacklist
|}
|}


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=Standardisation=
=Standardisation=


In May 2023, work on standardisation of Complaint Feedback Loop via [https://datatracker.ietf.org/doc/html/draft-benecke-cfbl-address-header Complaint Feedback Loop Address Headers] was started. Acceptance of this proposed standard would obsolete all paid feedbackloops, providing a standardised, open and free subscription mechanism.
In May 2023, work on standardisation of registration to Complaint Feedback Loops via [https://www.rfc-editor.org/rfc/rfc9477.html Complaint Feedback Loop Address Headers] was started. In September 2023, RFC 9477 was accepted in "experimental" status. Implementation of this new standard would obsolete all paid or otherwise complicated feedbackloops, providing a standardised, open and free subscription mechanism.


=Useful links=
=Useful links=


* [[wikipedia:Feedback_loop_(email)]]
* [[wikipedia:Feedback_loop_(email)]]
* https://datatracker.ietf.org/doc/html/draft-benecke-cfbl-address-header
* [https://www.rfc-editor.org/rfc/rfc9477.html RFC 9477]
* https://abusix.com/feedback-loops/

Latest revision as of 15:05, 7 October 2024

Complaint Feedback Loops are feedback in form of ARF reports, usually sent by E-Mail to a previously registered address. Feedbackloops are sent by ISP's to senders when mail from the sender in question has been marked as SPAM. Some feedbackloops are registered by IP, meaning a complaint report is sent when a mail from a certain IP is marked SPAM, and others by domain, meaning a complaint report is sent when a mail from a certain domain is marked SPAM.

Complaint Feedback Loops have two functionalities:

  • To detect IPs, domains and brands that are sending unwanted E-Mail.
  • To unsubscribe recipients that have marked message(s) as SPAM.

List of free and independent feedbackloops

Directly from the ISP

The following list of Feedbackloops is facilitated directly by the ISP receiving the SPAM complaint. If, for example, the earthlink FBL is registered, only Earthlink ARF Reports will be received.

ISP Complaint Feedback Loops
Name Registration Link IP/Domain based Note
1&1 Register via the Postmaster page. IP Only for mail.com, web.de and various gmx domains.
Earthlink fblrequest@abuse.earthlink.net IP E-Mail registration. Send it from the address that's to be registered and don't forget to mention your IPs!
Google Postmaster https://gmail.com/postmaster/ IP/Domain No E-Mail reports.
mail.ru https://postmaster.mail.ru/ Domain Read https://help.mail.ru/enpostmaster/technical-settings/fbl.
Microsoft https://postmaster.live.com/snds/JMRP.aspx IP E-Mail reports are not in ARF.
Yahoo https://senders.yahooinc.com/contact Domain

Provider independent

Provider independent FBLs are facilitated by independent third parties.

PI Complaint Feedback Loops
Name Registration Link IP/Domain based Note
Abusix Add a CFBL header to outgoing E-Mail IP XARF reports. Will be available soon.
SpamCop https://www.spamcop.net/anonsignup.shtml IP IPs from Mail reported to SpamCop are added to the SpamCop blacklist

In addition to the above list, it's possible to register for a list of collective Feedbackloops from various small ISPs via Validity's Feedbackloop Service (fbl.validity.com). It used to be a free service, but since September 2023, receiving ARF reports via E-mail via this service costs $1.500 per year. The service covers the following ISPs:

  • Bluetie
  • Comcast
  • Fastmail
  • gandi.net
  • LaPoste.net
  • Libero (Italiaonline)
  • Liberty Global (Chello, UPC, and UnityMedia)
  • Locaweb
  • OpenSRS/Hostedmail (Tucows)
  • Rackspace
  • Seznam
  • SFR
  • SilverSky
  • Swisscom
  • Synacor
  • Telecom Italia
  • Telenet
  • Telenor
  • Telstra
  • Terra
  • UOL
  • Virgilio
  • Virgin Media
  • Yandex
  • Ziggo

Standardisation

In May 2023, work on standardisation of registration to Complaint Feedback Loops via Complaint Feedback Loop Address Headers was started. In September 2023, RFC 9477 was accepted in "experimental" status. Implementation of this new standard would obsolete all paid or otherwise complicated feedbackloops, providing a standardised, open and free subscription mechanism.

Useful links